What are the check-in and check-out times at The Franklin London - Starhotels Collezione?
Check-in is at 15:00 and check-out is at 11:00.
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The Franklin London - Starhotels Collezione
449US$
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Key details
About the Hotel
24 Egerton Gardens,
London,
United Kingdom,
SW3 2DB,
Greater London
- Steps from Victoria and Albert Museum
Great
8.7
8.9
4.3
4.5
Loved by The Franklin London - Starhotels Collezione guests
"The room was beautifully decorated with the contemporary art deco style which is present throughout the whole hotel."
"The steam room was a highlight and a perfect way to unwind before breakfast, and we even managed to use the gym."
"The neighborhood was so perfect, close to the South Kensington Tube Station, The Natural History Museum, Royal Albert Hall..and more."
The 5-star The Franklin London - Starhotels Collezione hotel is situated near a shopping district, only a 5-minute walk from the Victoria and Albert Museum and offers spa therapy, a shared lounge, and spa services. Boasting a location a short way from the scientifically spellbinding Science Museum, this grand hotel offers 35 rooms and a lounge bar onsite.
Location
3.9 km from the famous British Museum, the hotel is 700 metres from South Kensington underground station. The Serpentine Gallery is not far from the Franklin London - Starhotels Collezione and London City airport is 20 km away.
The accommodation is surrounded by gardens. The elegant hotel also provides access to shopping attractions like the buzzing Theatre-district Piccadilly Circus Square, which are 2.8 km away.
The luxury Franklin London - Starhotels Collezione is 3.4 km from Marylebone train station, and the Tower Bridge is around 15 minutes away by car.
Rooms
The allergy-free rooms come with a safe box, a flat-screen TV with satellite channels, as well as a minibar fridge, coffee and tea making equipment. King-size beds complete with Frette Italian sheets are offered in the rooms.
Eat & Drink
This property offers the à la carte restaurant serving Italian specialities. The private bar is also available. The dessert restaurant L'eto Caffe lies in the immediate vicinity of The Franklin London - Starhotels Collezione hotel.
Leisure & Business
This London hotel goes the extra mile to provide guests with fitness classes to help them stay fit. The hotel has a fitness suite.
“Knightsbridge finds an exquisite expression here, where Anoushka Hempel's opulent design creates a cocoon of elegance; Michelin-starred dining and a Gatsby-esque bar elevate the experience. With a hammam and views over Egerton Gardens, it's a serene escape amidst the city's bustle, in my opinion. A truly polished boutique experience.”
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Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
Single Room
2 persons
15 m²
1 Single bed
Coffee machine
Heating
room details
Triple Room
2 persons
30 m²
1 King-size bed
Coffee machine
Heating
room details
Deluxe Room
2 persons
24 m²
1 King-size bed
Coffee machine
Heating
room details
Garden Suite
2 persons
36 m²
1 King-size bed
Coffee machine
Heating
room details
Show all roomsLess
Rates & availability calendar
See current prices and availability for your chosen dates!
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
Spa & Leisure
- Leisure/ TV room
- Spa centre
- Turkish bath
- Steam room
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Parquet floor
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Dining Onsite
At The Franklin Restaurant by Alfredo Russo, guests are invited to savor the essence of Italian culinary artistry within a warm, family-friendly setting infused with modern elegance. Whether celebrating a special occasion or enjoying a casual meal, this dining venue offers an array of delightful dishes crafted with care and creativity, making each dining experience distinct and memorable.
Hotel location
24 Egerton Gardens,
London,
United Kingdom,
SW3 2DB,
Greater London
Map view
24 Egerton Gardens,
London,
United Kingdom,
SW3 2DB,
Greater London
City landmarks
Garden
Buckingham Palace
2.1
km
Park
Hyde Park
1.9
km
Museum
Science Museum
640 m
Museum
Natural History Museum
1.3
km
Church
Westminster Abbey
2.9
km
Landmark
Coca-Cola London Eye
3.5
km
Square
Trafalgar Square
3.1
km
Landmark
Big Ben
3.1
km
Park
Kensington Gardens
1.8
km
Museum
Apsley House
1.5
km
Museum
National Gallery
3.1
km
Event hall
Royal Albert Hall
1.2
km
Museum
The British Museum
3.9
km
Monument
The Albert Memorial
1.2
km
Museum
National Army Museum
1.5
km
Palace
St James's Park
2.4
km
Palace
Kensington Palace
2.6
km
Landmark
Wellington Arch
1.7
km
Gallery
Saatchi Gallery
1.1
km
Landmark
Madame Tussauds London
3.1
km
Public Building
Houses of Parliament
3.1
km
Landmark
Carlyle's House
1.6
km
Church
Westminster
2.5
km
Museum
Design Museum
2.2
km
Hospital
Royal Hospital Chelsea
2.3
km
Landmark
Knightsbridge
750 m
Landmark
South Kensington
820 m
Nearby
Museum
Victoria and Albert Museum
280 m
87-135 Brompton Rd
Harrods
590 m
Restaurants
L'eto Caffe
100 m
10 West Halkin Street
Orsini Ristorante
140 m
8A Thurloe Place
Chez Boubier
100 m
232-236 Brompton Road
Elan Cafe
110 m
239 Brompton Road
Cocomaya
80 m
Brompton Road
Venice Cafe
150 m
235 Brompton Road
The Egerton House Hotel
130 m
17-19 Egerton Terrace Knightsbridge
Palette Restaurant
170 m
The Rembrandt Hotel 11 Thurloe Place
The Hour Glass
220 m
279-283 Brompton Road South Kensington
Explore London
Local Experiences near The Franklin London
Local transport and travel tips
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of GBP39 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian
Number of floors:
5
Number of rooms:
35
Reviews and Ratings
Feedback about The Franklin London - Starhotels Collezione from previous guests about their experience.
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Pros
Excellent location
Nice, quiet neighborhood
Helpful staff
Clean hotel
Good bath towels
Cons
Low hotel lighting
Breakfast service
No tea/coffee facilities
Guest reviewsbased on 423 reviews
Liam from Ireland
Couple
Deluxe Room
3 nights in November 2025
|
Reviewed:February 02, 2026
9/10
prompt staffhelpful concierge
The staff assisted with reservations and car services promptly. Aisha at the front desk and Michal the concierge provided helpful recommendations.
The bar service was a bit slow despite few patrons being present.
0 Helpful
c. lind from sweden
Single
deluxe room
3 nights in October 2025
|
Reviewed:January 12, 2026
8.8/10
lovely stay
excellent locationattentive staffmodern roomgarden tables
the location was excellent near major attractions. the staff was attentive. i appreciated the modern room and amenities. the garden offered tables for working and socializing.
the room i had was quite small. it could have used more space for luggage.
Facilities
9/10
the hotel offers a garden with tables to work or socialize. the restaurant provided good service. the hotel has a bar that offers a relaxing area to have drinks.
Location
9/10
the hotel is positioned near major attractions. the neighbourhood around the hotel is quiet. the hotel is easily accessible from the airport by metro, taking approximately 30 minutes.
Service
9/10
the staff was helpful throughout my stay. the team seemed dedicated to taking care of guests. i found the personnel to be attentive and responsive to my needs.
Rooms
8/10
the beautiful room included modern amenities. the provided amenities are plentiful for a guest. the room was comfortable with a good bed. the room featured crisp white bedding and comfortable pillows.
Dining
9/10
the breakfast included offered fresh and tasty food. the restaurant seems focused on quality. brunch options are available. the restaurant provides well sized portions.
0 Helpful
|
Amelia from United States
Couple
Deluxe Room
3 nights in November 2025
|
Reviewed:January 10, 2026
6/10
Acceptable stay with some disappointments
great locationbasic breakfastslow service
The location was great.
The breakfast included was quite basic. If I wanted something more elaborate, like fresh fruit, I had to pay extra. The service was also slow. My tea and coffee arrived after I had finished eating.
0 Helpful
Rebecca from United Kingdom
Couple
Deluxe Room
3 nights in November 2025
|
Reviewed:December 21, 2025
9/10
Really good service and great location
helpful staffaccessible location
The staff was helpful. The location was great. Knightsbridge and Chelsea were easily accessible (perfect for exploring).
0 Helpful
Martin from Germany
Single
Deluxe Room
4 nights in November 2025
|
Reviewed:December 08, 2025
9/10
attentive greetingadvantageous locationfully equipped room
The staff displayed attentiveness and helpfulness throughout my visit. The location is advantageous, providing easy access to key areas (i especially loved being close to museums). I found my room, a beautiful room, thoroughly equipped.
The shower pressure was a little low.
0 Helpful
Michael from Germany
Couple
Deluxe Room
3 nights in November 2025
|
Reviewed:December 03, 2025
9.0/10
amazing stay
friendly staffamazing designbeautiful roomexpensive extras
the staff was friendly and professional. rooms had an amazing design and were beautiful. food was fine, i felt a real peaceful oasis here. location relation to knightsbridge was perfect for me.
the minibar extras were exorbitantly priced. i think hotel should review prices for some items.
Service
9/10
the staff took pride in having their guests. every team member delivered personalized service and was very attentive. i felt valued as a guest due to great team spirit.
Facilities
10/10
the design by anoushka hempel created opulent interiors. the mirrored walls and ambient lighting in the bar are very stylish. i observed attention to detail in all common areas.
Dining
8/10
breakfast included good ingredients. the english breakfast had homemade hashbrown and baked beans. the restaurant staff were helpful and cute, they maintained high standards of quality.
0 Helpful
|
FAQs
About The Franklin London - Starhotels Collezione
Is there a distance to the airport from The Franklin London - Starhotels Collezione?
London City Airport is 20 km away, and Heathrow Airport is approximately 45 minutes by car.
What dining options are available at The Franklin London - Starhotels Collezione?
The hotel features The Franklin Restaurant by Michelin-starred chef Alfredo Russo and an exclusive cocktail bar.
Are there any notable attractions near The Franklin London - Starhotels Collezione?
Nearby attractions include the Victoria and Albert Museum (0.5 km), the Natural History Museum (1 km), and Harrods (0.5 km).
Does The Franklin London - Starhotels Collezione have fitness facilities?
Yes, the hotel features a fitness centre equipped with a range of workout options.
What type of amenities can guests expect in their rooms at The Franklin London - Starhotels Collezione?
Rooms are equipped with air conditioning, a flat-screen TV, mini-fridge, coffee and tea making facilities, and luxurious toiletries.
Is breakfast available at The Franklin London - Starhotels Collezione?
Breakfast is available for an additional charge of 39 GBP.
What wellness services are available at The Franklin London - Starhotels Collezione?
The hotel offers a range of spa services, including hammam, massages, and beauty treatments.
How far is The Franklin London - Starhotels Collezione from the nearest underground station?
The nearest underground station, South Kensington, is located 600 meters from the hotel.
Can guests find restaurants nearby The Franklin London - Starhotels Collezione?
Nearby dining options include Elan Cafe, Hawksmoor Knightsbridge, and L'eto Caffe, all within 0.5 km.
What business services does The Franklin London - Starhotels Collezione provide?
The hotel offers meeting facilities, a business centre, and concierge services for business travelers.
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