What are the check-in and check-out times at The Franklin London - Starhotels Collezione?
Check-in is at 15:00 and check-out is at 11:00.
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The Franklin London - Starhotels Collezione
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Key details
About the Hotel
24 Egerton Gardens, London, SW3 2DB,
- Steps from Victoria and Albert Museum
Great
8.6
8.9
4.3
4.5
5-star boutique hotel with Michelin-starred dining in Knightsbridge
Dining & Bar
Wellness & Spa
The hotel's
Concierge & Services
Rooms & Suites
Rooms overlook Egerton Gardens and feature a
Location
The hotel sits on a quiet residential street in Knightsbridge, a 7-minute walk from
Highlights
Dining: Michelin-starred restaurant by Chef Alfredo Russo
Wellness: Hammam and steam room
Service: Les Clefs d'Or concierge
Rooms: Signature bed with pillow menu
Location: Steps from Victoria and Albert Museum
“Knightsbridge finds an exquisite expression here, where Anoushka Hempel's opulent design creates a cocoon of elegance; Michelin-starred dining and a Gatsby-esque bar elevate the experience. With a hammam and views over Egerton Gardens, it's a serene escape amidst the city's bustle, in my opinion. A truly polished boutique experience.”
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
- Single Room2 persons15 m²1 Single bedAir conditioningHeatingroom details
- Triple Room2 persons30 m²1 King-size bedAir conditioningHeatingroom details
- Deluxe Room2 persons24 m²1 King-size bedAir conditioningHeatingroom details
Show all rooms
Rates & availability calendar
See current prices and availability for your chosen dates!
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Check-in/ Check-out
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
Spa & Leisure
- Leisure/ TV room
- Spa centre
- Turkish bath
- Steam room
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Parquet floor
Show more
Dining Onsite
At The Franklin Restaurant by Alfredo Russo, guests are invited to savor the essence of Italian culinary artistry within a warm, family-friendly setting infused with modern elegance. Whether celebrating a special occasion or enjoying a casual meal, this dining venue offers an array of delightful dishes crafted with care and creativity, making each dining experience distinct and memorable.
Location
24 Egerton Gardens, London, SW3 2DB,
Explore London
Local Experiences near The Franklin London
Victoria and Albert Museum
4 minutes' walk
Renowned museum for decorative arts and design, featuring an extensive collection and free admission.
Science Museum
8 minutes' walk
Fascinating exhibitions on science and technology; offers interactive displays and free entry.
Natural History Museum
16 minutes' walk
Historic museum with stunning architecture; home to dinosaur skeletons and a variety of exhibits, all free.
Hyde Park
25 minutes' walk
One of London's largest parks, featuring boating, walking trails, and beautiful gardens, perfect for relaxation.
Cycling in Hyde Park
25 minutes' walk
Bicycles can be rented for exploring the scenic paths of Hyde Park, with options for all ages.
Wellness sessions at Nearby Spas
10 minutes' drive
Local spas offer relaxation treatments and yoga classes to rejuvenate both body and mind.
Thrill-seeking at Escape Rooms
15 minutes' drive
Join a thrilling escape room challenge with friends or family, great for teamwork and fun.
L'eto Caffe
2 minutes' walk
Charming cafe known for its artfully crafted pastries and a delightful brunch menu.
Orsini Ristorante
2 minutes' walk
Italian dining in an elegant setting, featuring classic pasta dishes and fresh seafood specialties.
Elan Cafe
2 minutes' walk
Instagram-ready cafe offering delightful brunch and healthy options, perfect for casual dining.
Saatchi Gallery
14 minutes' walk
Art gallery showcasing contemporary art; frequently hosts free exhibitions and events.
Live Music at Nearby Pubs
10 minutes' drive
Local pubs often host live music nights, offering a lively atmosphere suitable for all ages.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP 37.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian
Number of floors:
5
Number of rooms:
35
Reviews and Ratings
Feedback about The Franklin London - Starhotels Collezione from previous guests about their experience.
Show moreShow less
Pros
Excellent location
Nice, quiet neighborhood
Helpful staff
Clean hotel
Good bath towels
Cons
Low hotel lighting
Breakfast service
No tea/coffee facilities
Guest reviewsbased on 420 reviews
Liam from Ireland
Couple
Deluxe Room
3 nights in November 2025
|
Reviewed: February 02, 2026
9/10
prompt staff helpful concierge
The staff assisted with reservations and car services promptly. Aisha at the front desk and Michal the concierge provided helpful recommendations.
The bar service was a bit slow despite few patrons being present.
0 Helpful
c. lind from sweden
Single
deluxe room
3 nights in October 2025
|
Reviewed: January 12, 2026
8.8/10
lovely stay
excellent location attentive staff modern room garden tables
the location was excellent near major attractions. the staff was attentive. i appreciated the modern room and amenities. the garden offered tables for working and socializing.
the room i had was quite small. it could have used more space for luggage.
Facilities
9/10
the hotel offers a garden with tables to work or socialize. the restaurant provided good service. the hotel has a bar that offers a relaxing area to have drinks.
Location
9/10
the hotel is positioned near major attractions. the neighbourhood around the hotel is quiet. the hotel is easily accessible from the airport by metro, taking approximately 30 minutes.
Service
9/10
the staff was helpful throughout my stay. the team seemed dedicated to taking care of guests. i found the personnel to be attentive and responsive to my needs.
Rooms
8/10
the beautiful room included modern amenities. the provided amenities are plentiful for a guest. the room was comfortable with a good bed. the room featured crisp white bedding and comfortable pillows.
Dining
9/10
the breakfast included offered fresh and tasty food. the restaurant seems focused on quality. brunch options are available. the restaurant provides well sized portions.
0 Helpful
|
Amelia from United States
Couple
Deluxe Room
3 nights in November 2025
|
Reviewed: January 10, 2026
6/10
Acceptable stay with some disappointments
basic breakfast slow service
The location was great.
The breakfast included was quite basic. If I wanted something more elaborate, like fresh fruit, I had to pay extra. The service was also slow. My tea and coffee arrived after I had finished eating.
0 Helpful
Martin from Germany
Single
Deluxe Room
4 nights in November 2025
|
Reviewed: December 08, 2025
9/10
attentive greeting advantageous location fully equipped room
The staff displayed attentiveness and helpfulness throughout my visit. The location is advantageous, providing easy access to key areas (i especially loved being close to museums). I found my room, a beautiful room, thoroughly equipped.
The shower pressure was a little low.
0 Helpful
Michael from Germany
Couple
Deluxe Room
3 nights in November 2025
|
Reviewed: December 03, 2025
9.0/10
amazing stay
friendly staff amazing design beautiful room
the staff was friendly and professional. rooms had an amazing design and were beautiful. food was fine, i felt a real peaceful oasis here. location relation to knightsbridge was perfect for me.
the minibar extras were exorbitantly priced. i think hotel should review prices for some items.
Service
9/10
the staff took pride in having their guests. every team member delivered personalized service and was very attentive. i felt valued as a guest due to great team spirit.
Facilities
10/10
the design by anoushka hempel created opulent interiors. the mirrored walls and ambient lighting in the bar are very stylish. i observed attention to detail in all common areas.
Dining
8/10
breakfast included good ingredients. the english breakfast had homemade hashbrown and baked beans. the restaurant staff were helpful and cute, they maintained high standards of quality.
0 Helpful
|
Show more reviews
FAQs
About The Franklin London - Starhotels Collezione
Is there a distance to the airport from The Franklin London - Starhotels Collezione?
London City Airport is 20 km away, and Heathrow Airport is approximately 45 minutes by car.
What dining options are available at The Franklin London - Starhotels Collezione?
The hotel features The Franklin Restaurant by Michelin-starred chef Alfredo Russo and an exclusive cocktail bar.
Are there any notable attractions near The Franklin London - Starhotels Collezione?
Nearby attractions include the Victoria and Albert Museum (0.5 km), the Natural History Museum (1 km), and Harrods (0.5 km).
Does The Franklin London - Starhotels Collezione have fitness facilities?
Yes, the hotel features a fitness centre equipped with a range of workout options.
What type of amenities can guests expect in their rooms at The Franklin London - Starhotels Collezione?
Rooms are equipped with air conditioning, a flat-screen TV, mini-fridge, coffee and tea making facilities, and luxurious toiletries.
Is breakfast available at The Franklin London - Starhotels Collezione?
Breakfast is available for an additional charge of 39 GBP.
What wellness services are available at The Franklin London - Starhotels Collezione?
The hotel offers a range of spa services, including hammam, massages, and beauty treatments.
How far is The Franklin London - Starhotels Collezione from the nearest underground station?
The nearest underground station, South Kensington, is located 600 meters from the hotel.
Can guests find restaurants nearby The Franklin London - Starhotels Collezione?
Nearby dining options include Elan Cafe, Hawksmoor Knightsbridge, and L'eto Caffe, all within 0.5 km.
What business services does The Franklin London - Starhotels Collezione provide?
The hotel offers meeting facilities, a business centre, and concierge services for business travelers.
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